FS Energy Services’ expertise to strengthen inverter manufacturer’s commitment to customers
First Solar Inc of Tempe, AZ, USA – which makes cadmium telluride (CdTe)-based thin-film photovoltaic modules as well as providing engineering, procurement & construction (EPC) services – has finalized an agreement for inverter manufacturer Power Electronics of Valencia, Spain to utilize its PV Operations & Maintenance (O&M) team to provide Power Electronics warranty service on inverters installed throughout the USA. The relationship is said to enable owner value by reducing response time and repair time.
The arrangement allows Power Electronics to strengthen its commitment to customer support with the backing of First Solar Energy Services’ technical resource team. First Solar will provide field support on Power Electronics inverters installed at more than 50 solar power plants, many of which are already operated and maintained by First Solar Energy Services.
“This collaboration aligns two organizations that share the same commitment to service excellence,” says First Solar Energy Services’ director Timo Moeller. “Pairing Power Electronics equipment with First Solar’s scale and proven field expertise results in unmatched service structure in the PV industry,” he adds.
Moeller claims that pairing Power Electronics inverters with First Solar O&M services results in lower operational cost and greater efficiency in plant maintenance.